1. Access Organization Settings

• Log in to your Sterndesk account.
• Click on your organization name in the top-l corner of the interface.
• From the dropdown menu, select "Settings" to manage your team.

2. Navigate to the Members Tab

• Inside the organization settings, look for the navigation panel on the left-hand side.
• Click on the "Members" tab.
• This section displays all current users who have already been invited and confirmed their participation in your organization.

3. Click the "Add Member" Button

• Locate the “Add Member” button at the top right of the Members section.
• Click it to open the member invitation window.

4. Enter the Email Address

• In the pop-up window, enter the email address of the colleague you want to invite.
• Double-check the email for accuracy to ensure the invitation is sent to the correct person.

5. Invitation Sent

• Once submitted, the user will receive an email invitation to join your Sterndesk organization.
• They need to accept the invitation to complete the joining process.