How to send a document request?

Recruiters can use the Document Requests feature to collect important documents from candidates via email.

Follow these steps to send a request:

1. Open the Document Requests Page

  • From the left-hand menu, click “Document Requests.”
  • You will be taken to a page showing your previous requests (if any).

2. Start a New Request

  • Click the “New Request” button.
  • This will open the request creation form.

3. Select a Candidate

  • In the Candidate field, choose the candidate you want to request documents from.
  • You can search by name or email.

4. Choose Documents to Request

  • In the Documents field, select the items you want to request.
  • This list will show document types you have already created (e.g., passport, visa, certificates).
  • If you don’t see the needed documents, you must create them first.

5. Send the Request

  • Click the “Send Request” button.
  • The candidate will receive an email with a link to upload the requested documents.

🔐 Important Notes

  • Link validity: The upload link is valid for 7 days.
  • Partial uploads: Candidates can upload documents in parts — they don’t have to upload everything at once.
  • Editing: You can edit the request after sending it — add or remove documents as needed.
  • Tracking: You can track upload progress and see timestamps for each uploaded file.